Returns & Exchanges
We want you to love your morning ritual, which is why we offer a 30-day satisfaction guarantee on all first-time orders. If MUD\WTR isn't for you, we'll make it right with a refund or a different blend to suit your taste.
Initiate Your Request
Visit our online returns portal with your order number and email address to start the process within 30 days of delivery.
Pack Your Items
Place the items you wish to return in their original packaging or a secure box to ensure they arrive back to us safely.
Ship It Back
Download and print your prepaid shipping label from the portal, attach it to your package, and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse receives and inspects your return, we will issue a refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing